Privacy Policy

Look, we get it - nobody actually enjoys reading through legal stuff. But here's the deal: we're pretty serious about keeping your info safe, so we've tried to make this as straightforward as possible.

Crystal Valor Peak Architecture operates out of Vancouver, BC, and we're committed to protecting your privacy just like we're committed to protecting alpine ecosystems. When you reach out to us or check out our work, we want you feeling secure about how we handle your personal details.

We're not gonna beat around the bush here. When you contact us or use our site, we might collect:

• Contact basics - your name, email, phone number, company name if you've got one
• Project details - stuff you share about what you're looking to build or design
• Location info - where your project site's at, especially important for mountain terrain
• Technical data - IP addresses, browser types, how you navigate through our site (pretty standard web stuff)
• Communication records - emails, calls, meeting notes when we're working together

We only grab what's actually useful for helping you out with your architectural needs. No weird data mining going on here.

Pretty straightforward, honestly. We use what you share to:

• Respond to your inquiries and keep the conversation going about potential projects
• Prepare proposals, site assessments, and design concepts tailored to your mountain location
• Keep you updated on project milestones if we're working together
• Handle contracts, billing, and all that administrative stuff that keeps things running
• Improve our services and website experience based on what works and what doesn't
• Comply with building codes, environmental regulations, and Canadian legal requirements
• Send occasional updates about alpine architecture trends or sustainable practices (but only if you're cool with that)

We're not in the business of selling your info - that's not our thing. But sometimes we need to share with:

• Project partners - engineers, contractors, environmental consultants who're part of your build
• Service providers - cloud storage, email platforms, accounting software that helps us run the business
• Regulatory bodies - when permits, certifications, or building approvals require it
• Legal folks - if required by Canadian law or court orders

Everyone we work with signs confidentiality agreements, and we make sure they respect your privacy as much as we do.

Yeah, we use cookies - the digital kind, not the ones you eat on a mountain hike. They help our website remember your preferences and show us which parts of the site people actually use.

Most browsers let you control cookie settings. You can block 'em if you want, though some features might not work as smoothly. We use analytics to see what content resonates with folks interested in sustainable alpine design.

We hang onto your info for as long as it's needed to provide services or meet legal requirements. For active projects, that's obvious - we need it. After a project wraps up, we typically keep records for 7 years to comply with Canadian business and tax regulations.

If you reached out but didn't move forward with a project, we'll keep your inquiry details for about 2 years in case you circle back. After that, it gets archived or deleted unless you've asked us to stay in touch.

Under Canadian privacy laws, you've got some solid rights regarding your personal data:

• Access - you can ask what info we've got on you
• Correction - if something's wrong, let us know and we'll fix it
• Deletion - request we remove your data (with some exceptions for legal or contractual reasons)
• Opt-out - unsubscribe from marketing emails anytime
• Portability - get a copy of your data in a usable format
• Complaints - contact the Privacy Commissioner of Canada if you think we've messed up

Just shoot us an email at info@crystalvalorpeak.info with any requests.

We take security pretty seriously - kinda like how we approach structural integrity in avalanche zones. Your data's protected with:

• Encrypted connections (SSL/TLS) for all website communications
• Secure cloud storage with reputable Canadian providers
• Regular backups so nothing gets lost
• Limited access - only team members who actually need it can see your info
• Regular security audits and updates to our systems

No system's 100% bulletproof, but we're doing everything reasonable to keep your data safe from breaches or unauthorized access.

Our site might link to other websites - suppliers, certification bodies, inspiration galleries, that sort of thing. Once you click away from our site, this privacy policy doesn't apply anymore. Those other sites have their own rules, so check 'em out if you're concerned.

Our services are aimed at businesses, resort developers, and property owners - not kids. We don't knowingly collect info from anyone under 13. If you're a parent and think your child's shared info with us, let us know and we'll delete it ASAP.

Like everything in architecture, privacy practices evolve. We might update this policy occasionally to reflect new practices, legal requirements, or improvements to how we handle data. When we make significant changes, we'll post an updated date at the top and maybe shoot out a notice to active clients.

It's worth checking back here every now and then, especially if you're working with us on a project.

Got questions about this privacy policy or how we handle your info? Don't hesitate to reach out. We're happy to walk you through anything that's unclear.